Corporate Social Responsibility Initiatives
EGCO Group’s corporate social responsibility programs follow the CSR Strategy “Energy for Life” which focus on creating positive impacts on communities and society. The programs integrate enhancing the quality of life, environment, and economic of local communities into business operations. This ensures that community and social development activities in all areas of EGCO Group’s operations are aligned in the same direction and standards.
Community
Local Stakeholder Engagement
EGCO Group is committed to transparent and inclusive engagement with local stakeholders—including communities, authorities, NGOs, media, and associations—at all operating sites. Guided by international standards such as the AA1000 Stakeholder Engagement Standard and EGCO’s Stakeholder Engagement Procedure, the company ensures that local voices are integrated into decision-making and that long-term, mutually beneficial relationships are cultivated.
Implementation Approach
1. Impact Assessment and Collaborative Planning
EGCO conducts Environmental and Social Impact Assessments (ESIA) to identify potential effects on local communities and 6-monthly monitoring. In 2023, the company partnered with the Sustainable Business Development Institute (SBDi) to implement stakeholder engagement planning at three flagship sites. This collaboration reviewed engagement manuals, developed tools, and established KPIs for implementation in 2024.
2. Communication Channels with Local Communities
EGCO engages through both digital and in-person communication platforms. The Sukjai Newsletter (https://www.egco.com/en/document/sukjai-newsletters) , distributed quarterly since 2016 via print, email (CommunityRelation@egco.com and directly to head office via Corp_Com@egco.com), and LINE OA (@sukjaibyegco), offers updates on operational activities, innovations, and energy-related knowledge. In addition, plant representatives regularly participate in local government forums—such as in Khanom District—to exchange information, address concerns, and co-develop local improvement plans.
3. Capacity Building for Stakeholder Dialogue
To enable meaningful engagement, EGCO has implemented the following initiatives:
- In 2024, EGCO organized stakeholder dialogue workshops at Khanom Power Plant, combined with a site visit to observe the power generation process. Site visits at KLU and Banpong Power Plants were also arranged to welcome community representatives and demonstrate EGCO’s operational practices.
- In 2024, field activities at pilot power plants for CSR training and workshops was conducted at Chaiyaphum Wind Farm, Khanom Power Plant, EGCO Cogeneration Power Plant, and Klongluang Power Plant. This initiative enhanced stakeholder engagement strategies at all 4 pilot plants, focusing on building positive relationships, reducing negative impacts, and investing in sustainable community development.
- A 2023 training program for local managers focused on stakeholder analysis, prioritization tools, and lessons learned from field engagement, ensuring operational-level readiness.
- Community workshops on waste segregation, held in collaboration with Gepp Sa-ard, educated employees and residents and introduced digital tools to track waste management practices.
- A pilot social impact assessment program—conducted with Social Value Thailand—measured the outcomes of six CSR projects and trained local teams in inclusive data collection and impact evaluation.
4. Stakeholder Perception Surveys and Performance Monitoring
EGCO Group conducts satisfaction assessments at 100% of its power plants annually, collecting feedback on community perceptions of company engagement. In 2024 EGCO Group set community satisfaction level of at least 85% across operations. Furthermore, all power plants held tripartite meetings and engagement activities aligned with their local plans and pandemic-related adjustments. In addition, EGCO Group conducted a satisfaction survey on its CSR initiatives, such as the Khanom Learning Center: Science Week, which received a satisfaction rating of over 95% from participants. EGCO Group also regularly reviews local stakeholder perceptions by monitoring feedback and opinions across social media platforms.
5. Grievance Mechanism and Results
The company targets zero grievances across all operations. In 2024, this target was achieved at all managed sites. EGCO maintains a formal grievance mechanism and annually monitors the volume and resolution status, reinforcing its commitment to conflict prevention and transparent issue management.
6. Standardized Rollout Across All Sites
The stakeholder engagement procedure and toolkits are fully implemented across 100% of EGCO’s power plants. These include annual updates to stakeholder databases, local engagement planning, CSR program reviews, and open house activities. The use of ISO 26000 principles ensures consistency and broad coverage.
Key Achievements:
100% of EGCO Group’s power plants conducted satisfaction assessment accordingly to plan.
100% of EGCO Group’s power plants held tripartite meeting and engaged with communities in various ways. The work plan was adjusted accordingly to COVID-19 outbreak in each location.
100% of EGCO Group’s power plants in Thailand were open for visits and open house activities.
EGCO’s power plants hold shares and manage local employment, contractor and procurement of not less than 80% of the target
100% of community and social development projects of CSR strategy were implemented continuously.
Power plants which EGCO holds shares and manages have Zero grievances.
A satisfaction level of 80% was achieved.
Benefits to Stakeholders and the Company
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Increased Community Trust:
Open communication, reliable grievance channels, and face-to-face forums support transparent relationships.
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Quantifiable Impact:
Community development programs achieved continuity, and all CSR projects were subject to social impact assessments.
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Stakeholder Empowerment:
Training and awareness programs enhance local capacity to engage meaningfully with EGCO operations.
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Performance-Driven Engagement:
Annual satisfaction reviews and database updates ensure EGCO’s engagement strategy remains responsive, data-driven, and effective.
Community Survey to Assess Environmental Impacts at New Khanom Power Plant Project
Khanom Power Plant conducts an annual community impact assessment to evaluate the economic, social, and environmental impacts on relevant stakeholders and gather public opinions on the project.
The survey in 2024 covers the following areas:
- Socio-economic information of households and the community.
- Availability and access to public utilities and healthcare services.
- Environmental conditions and existing issues faced by the community.
- Community awareness of, and opinions regarding, the project.
- Raise awareness about the project among local communities.
- Improve the assessment of economic, social, and environmental impacts on the community.
- Assess the satisfaction level of the local community regarding the project.
- Engage directly with stakeholders through local community surveys.
Quality of Life Development Projects
EGCO Group established community quality of life development projects to promote sustainable community development and quality of life through various approaches. One approach is the “Khanom Model," a strategy focused on enhancing community capabilities in areas such as organic farming, local product development, and improving the capabilities to manage community resources and promote vocational skills. Additionally, EGCO Group has developed clear communication with communities and established effective channels for engagement. EGCO Group also organizes local stakeholder engagement programs through holding regular meetings with local government agencies and community representatives to listen to the community's concerns, needs, and issues, as well as to survey community satisfaction and perception.
Input KPI
- Money and goods donation.
- Investment in the quality of life development projects.
- Investment in commercial initiatives.
- Employee hours from community relations onsite work by power plant team and participation in social responsibility working group meetings.
Output KPI
- Volunteering hours from employees.
- Members of the community participated in trainings.
- Members of the community participated in meetings with local government agencies to improve and develop communities surrounding the power plant.
- Awarded scholarships for vocational education, higher education, and students in need in schools surrounding the power plant.
- Action plans for community product development.
- Overall community satisfaction.
- 100% of EGCO Group’s power plants, both in Thailand and overseas, have consistently maintained a zero complaint record.
- Maintain local employment and procurement from local sources.
- 100% of EGCO Group’s power plants have implemented community development continuously.
Outcome KPI
- Communities gain knowledge to create income and increase agricultural productivity.
- Build good relationships between communities and EGCO Group.
- Communities can use action plans to develop community products.
- Promote sustainable jobs and income for the community.
- Communities can use plans and guidelines to further develop the community in the long term.
In 2024, EGCO Group selected a total of 4 projects to collect data and prepare for social return on investment (SROI) assessment. The selected projects include projects which was assessed in 2023 and projects that are implemented continuously, such as the Khanom Learning Center project (a 25-year-long-term project). Projects that assessed SROI for the first time include the local employment project, vocational scholarships under the Youth Development project, and the EGCO Ecosystem project.
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Operational Resources 243 MTHB
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Impact Value 402 MTHB
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- Total number of locally employees and outsourced employment is approximately 883 people
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Operational Resources 20.5 MTHB
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Impact Value 25.8 MTHB
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- 14 locally employed persons 12 students received internship opportunities
- Over 20,300 visitors were educate and inspired
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Operational Resources 37.5 MTHB
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Impact Value 60 MTHB
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- 125 students received vocational scholarships
- More than 95% of scholarship recipients have received internship opportunities with EGCO Group power plants
Note: Provide continuous scholarships for vocational certificate and vocational diploma levels, 25 scholarships per year, 5 batches (between 2017-2021 and support expenses continuously until graduation in 2025)
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Operational Resources 1 MTHB
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Impact Value 17.15 MTHB
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Reduction of greenhouse gas emissions 0.5 ton CO2e
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- 13 power plants, 1 EGCO Tower, 1 Khanom Learning Center
- More than 200 housekeepers, employees, and staff received training in waste segregation
Furthermore, EGCO Group also supports local employment to promote job creation and generate income for the local communities where EGCO Group’s power plants are located. Since 2017, rather than making contributions to the fund, EGCO Group has supported projects for people with disabilities in various provinces and areas. In 2024, the Company provided three career support projects for people with disabilities. The projects are in line with the Company’s guidelines, including.
- Project of the Agricultural product store in the community.
- Cattle farming project.
- Store for the Disabled child (Down syndrome) project.
Social Development
Khanom Learning Center opens “Empowering Kids with Climate Tech to Lower Impact from Global Boiling” exhibition at the National Science and Technology Fair
Khanom Learning Center in collaboration with National Science Museum (NSM) and Ministry of Higher Education, Science, Research and Innovation invites youth to the Empowering Kids with Climate Tech to Lower Impact from Global Boiling” exhibition at the National Science and Technology Fair 2024 on 16 – 25 August 2024 at IMPACT Muang Thong Thani. The event is organized into 3 parts.
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EGCO Energy for Life innovation forest to reduce global warming:
Explore energy innovations such as carbon capture and storage (CCUS), hydrogen, and battery energy storage systems.
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Climate Tech empowering kids to lower impact from global warming:
Learn the causes of global climate change through immersive theater.
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Climate Tech Innovation for Better Life:
giant art wall for youth to create ideas to take care of the planet.
Input KPI
- Budget for organizing the event.
- Employees participated in the event.
Output KPI
- Satisfaction level of participants.
- Participants visited the exhibition.
Outcome KPI
- Raise awareness on the importance of climate change issues.
- Stimulate inspiration in thinking and create innovation.
- Educate youth in science and technology.
Khanom Learning Center organized the exhibition by designing contents and presentations suitable for conveying knowledge to the public. The exhibition is open for youths, communities, and the public to share scientific knowledge through the National Science and Technology Fair. This provides opportunities for many people and younger generation to learn valuable content and gain inspiration.
Khanom Learning Center organized Science Festival in southern Thailand to empowers kids to lower impact from global warming in the theme of “Glow in the Dark”
Khanom Learning Center located in Nakhon Si Thammarat Province organized the Science Festival 2024 under the theme “Scientific Innovation Discovery Journey: Empowering Kids with Climate Tech to Lower Impact from Global Boiling”. The event invites youth and participants to learn more about energy transition in Khanom District through the special “Glow in the Dark” exhibition. The exhibition presents carbon reduction and inspiring ideas to reduce global warming. The exhibition is divided into 4 activities zones.
- Khanom in the Garden
- Khanom under the Moon
- Khanom in the Dark...We Glow
- Climate Tech
These activities are organized starting from 2024 to 2025 Children’s Day.
Input KPI
- Budget for organizing the event.
- Employees participated in organizing the exhibition.
Output KPI
- Number of visitors who visited the exhibition in 2024.
- Number of schools organized field trips to the exhibition in 2024.
- Satisfaction of exhibition.
Outcome KPI
- Create understanding on energy innovation, science and society for youths.
- Raise awareness on conserving natural resources and the environment.
- Stimulate local tourism and support the local economy.
Organized the Science Festival 2024 under the theme “Scientific Innovation Discovery Journey: Empowering Kids with Climate Tech to Lower Impact from Global Boiling” to foster knowledge on carbon reduction innovations through 4 different activities zones. The activities zones are interactive with glow in the dark techniques to help inspire youths and the public, as well as promote local tourism.
EGCO Group organized exhibition to promote knowledge on energy and the environment in the Creative Nakhon Festival
EGCO Group’s Khanom Learning Center participated in the “6th Creative Nakhon Festival”. The exhibition presents historical and architectural information on the “Floating Power Plant” as well as information about energy, power generation and a harmony of co-existence between the power plant, communities and the environment. The event was held from 25 - 28 July 2024,, at Bovorn Nakhon, Yan Tha Wang, Muang District, Nakhon Si Thammarat Province.
Input KPI
- Budget for organizing the exhibition.
- Employee hours spent in organizing the exhibition.
Output KPI
- Number of persons visited the exhibition.
- Satisfaction of exhibition visitors.
Outcome KPI
- Strengthen knowledge to drive innovation and awareness of energy conservation.
- Promote creative tourism with the local Khanom community.
- EGCO Group presents information on the process of developing the learning center as well as historical information of the “Floating Power Plant”.
- Drive the learning center as a source of inspiration for science and a tourist attraction to create sustainable growth of the community in Nakhon Si Thammarat Province.
Environment
“58th EGCO Forest Youth Camp” under inspiration by nature concept and ignites forest conservation ideas
EGCO Group in collaboration with the Thai Conservation of Forest Foundation (TCOF) and Doi Inthanon National Park organized the “58th EGCO Forest Youth Camp” inspired by nature in March 2024. Youths including 64 senior high school students nationwide participated in the camp to learn about the importance of watershed forests and the meaning of conservation and natural resources. Through various activities youths are able to build on the idea of conserving and caring for natural resources, as well as building friendships at Doi Inthanon National Park for 7 days and 6 nights.
Input KPI
- Budget for organizing the event.
- Number of volunteers participated as camp leaders.
- 7 days of camp activities.
Output KPI
- In 2024, 64 youths participated in the event.
- Satisfaction of participants.
Outcome KPI
- Raise awareness among youths on natural resource and environmental conservation on watershed forest ecosystems.
- Create a network of 58 generations of forest conservation youth.
- Raise forest conservation awareness among more than 3,000 youth.
The youth camp activities are organized to stimulate creativity in conservation through activities and processes that convey the meaning of nature. These include group bonding activities and camp life experiences, such as cooking meals, setting up tents, and tying hammocks. Other activities include nature walks to learn about nature through interpretive signs along the Kiow Mae Pan Nature Trail, as well as learning about ecosystems and biodiversity in the forest.
Khanom Power Plant and Department of Marine and Coastal Resources (DMCR) sign MOU on Thailand Mangrove Alliance
EGCO Group’s Khanom Power Plant signed a MOU with the Department of Marine and Coastal Resources (DMCR) to participate in the Thailand Mangrove Alliance. The collaboration include activities to conserve and sustainably utilize marine and coastal resources in three dimensions:
- environment
- society and
- economy
The signing ceremony was recently held as part of the International Day for Conservation of the Mangrove Ecosystem 2024. EGCO Group is committed for Khanom Power Plant to be a model power plant that conserve the environment and coexisting with the community.
Input KPI
- Budget for organizing activities for conservation and sustainably utilize marine and coastal resources.
Output KPI
- Number of persons participated in the activities to conserve and develop marine and coastal resources.
- Measure carbon storage from area of mangrove forests.
Outcome KPI
- Restoring area of mangrove and coastal forests in the area.
- Ecosystems and biodiversity are more diverse and complete.
- Strengthen jobs and create careers for communities in nearby areas by having sufficient resources.
- Create a network to conserve coastal areas and mangrove forests.
The Department of Marine and Coastal Resources collaborates with civil society and the private sector to prevent, monitor, assess, and reduce the destruction of ecosystems. This is done by emphasizing the participation of all sectors of society in conserving and restoring coastal ecosystems, while also generating income for communities through initiatives that align with natural resource conservation.
EGCO Group also supports the participation in protecting and restoring the environment, biodiversity, ecosystem, and the watershed which is the source and storage area of natural water as well as the origin of living things, through the operation of Thai Conservation of Forest Foundation. Action plans have been developed in accordance with internationally acceptable guidelines, and in line with social responsibility strategies of other organizations. Key performance indicators (KPIs) identified for each component have been added to EGCO Group’s operational approaches since 2020 as detailed below.
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| Key Initiatives |
Quality of life promotion project for communities surrounding EGCO Group’s power plants covering 6 strategies including:
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| Business KPIs |
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| Social and Environmental KPIs |
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In addition, EGCO Group has implemented social development programs continually in collaboration with external organizations e.g. community organizations, local and national government agencies, and has joined and supported the operations of the following main sustainability networks.
In 2024, EGCO Group received the “ASA Conservation Award 2024 - Category A: Conservation of Architectural Heritage and Community at Distinction level” granted by the Association of Siamese Architects under Royal Patronage (ASA). The award recognizes EGCO Group’s success in turning its power plant into a learning center about the history of power generation in southern Thailand as well as its ability to designing and developing spaces creatively to serve as an energy learning center. The learning center includes seven permanent exhibitions, covering the history of electricity, the power generation process, environmental protection, and the harmony between power plants and communities. The exhibition encourages participatory learning through interesting and advanced presentation styles.