Customer Relationship Management Overview
Why is this Important?
EGCO Group is committed to building trust and maintaining relationships with our customers as they are one of the most crucial stakeholders in business operations. The support received from customers is one of the key factors for the sustainable growth of a company. Hence, EGCO Group has developed a Customer Relationship Management Strategy to effectively manage customer relationships and create satisfaction as well as brand loyalty.
Customer Relationship Management Target
Customer Relationship Management Strategy and Excellence
EGCO Group has established a strict customer service policy which covers the provision of high quality and trustworthy services, fair and honest working practices, punctuality, and delivering quality products and services.Explore more
Customer Privacy Information Protection
Policies, Requirements and Performance
Professional Service Agreement (stated ‘Customer Privacy Information’)
Updated as of March 2023
The information reported above was prepared in accordance with the Global Reporting Initiative Standards (GRI Standards). It has been audited by an external party and has received limited assurance through the 2022 Annual Report.