EGCO Group developed and established the Human Resources Management – HRM policy to cover all aspects related to employees, including management structure accordingly to business strategy, employment and recruitment policy, compensation and benefit policy, performance appraisal standards, human capital development, and employee relations.

Furthermore, in 2021 EGCO Group improved its human resources management system, including the Performance Management System, Talent Management Implementation, Compensation Structure Implementation, and Competency Model Redesign. The E-Payroll system was implemented to manage human resources efficiently. EGCO Group also applied people analytics to measure employee performance, strategic workforce planning, workforce skill gap, recruitment and hiring, and flight risks to improve retention, competitive intelligence, and organizational network analysis.