Grievance Management and Remediation
[GRI 2-25 (2021)]
EGCO Group has established whistleblowing channels and processes to receive complaints which include human rights complaints. Such channels are accessible to employees and all groups of stakeholders and provided with the mechanism to protect personal data of both the whistleblowers and the one being accused. Penalty will be considered for the proven human rights violation or wrongful act in compliance with human rights regulations and laws.
In 2022, EGCO Group has not received any complaint or report relating to human rights both from its activities and business operations along the supply chain. Remedy to violated person has therefore not been made. However, EGCO Group is aware of the potential human rights violation to all stakeholders due to business operation, grievance management and remedy measures are therefore prepared to minimize those impacts so that the affected people can return to their normal conditions prior to the violation.Whistleblowing